Preparing for User Research Interviews: Seven Things to Remember from UXmatters

Preparing for User Research Interviews: Seven Things to Remember

Excerpt: Seven Interview Best Practices

  1. Set proper expectations.
  2. Shut up and listen.
  3. Minimize biased questions.
  4. Be friendly.
  5. Turn off your assumptions.
  6. Avoid generalizations.
  7. Don’t forget the non-verbal cues.

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