Evaluating Ideas I’ve found that what works best for me in these whittling sessions is to have a framework to fall back on. An established framework means that no one is trying to justify their idea to me; all ideas are evaluated in a relatively emotion-free setting so we can decide which solutions are […]
Universal Principles of Design, Revised and Updated: 125 Ways to Enhance Usability, Influence Perception, Increase Appeal, Make Better Design Decisions, and Teach through Design Second Edition, Revised and Updated Edition by William Lidwell (Author), Kritina Holden (Author), Jill Butler (Author)
Seeing the Elephant: Defragmenting User Research So, go make friends, have conversations, and get outside of your comfort zone. Take a step back and look at what you and your counterparts are doing—and when. Then sketch maps and other pictures of which kinds of user research are happening in your organization—and which are not.